Frequently Asked Questions

PeakSync uses AI in Generate to analyze supported videos and extract their motion into Funscript. You can then refine the generated motion in Script Studio and play it in sync with compatible devices.

Begin with the Guide for the complete workflow. Use Generate to analyze a video you like with AI and create a matching Funscript. Use Script Studio to edit your Funscript, then use Player to play the video and Funscript together.

You can read public help without an account. Saving scripts, running generation tasks, managing devices, and sending the onsite Contact form require a signed-in account.

PeakSync accepts supported local video uploads, confirmed direct video URLs, and website captures sent through the PeakSync browser extension. Capture Website lets you send a video you are watching on another supported site directly to your account; install the extension and pin it to your browser toolbar first. Availability depends on the source, so PeakSync validates every input before generation rather than claiming universal site or URL support.

Server-side source video is temporary and deleted after generation. Supported browser storage may keep a private local recovery copy on your device for Edit and Player; PeakSync does not create a permanent hosted video library.

For supported local uploads and browser-extension captures, PeakSync stores a private recovery copy in supported browser storage on your device before generation. A task or script can reopen that device-local copy in Player after the temporary server copy is deleted. It is available only to the same browser profile, is not hosted in your account, and can be removed by clearing PeakSync site data.

PeakSync validates the URL and applies network and content-safety checks before processing. Use only sources you are authorized to access.

The source may be unreachable, unsupported, unsafe, too large, or outside the current duration policy. Review the validation details and try a supported source.

PeakSync shows the available balance before submission and reserves the required allowance for an accepted task. Your Account pages show the current authoritative balances.

Use only media you own or are authorized to process, and obtain any consent required by law and the Terms of Service.

PeakSync provides profiles for The Handy, Autoblow, and Lovense. Generic Funscript playback is available for devices supported through Buttplug/Intiface. Connection and control capabilities vary by profile, so calibrate latency and review the available safety controls before playback.

Device integrations use the narrowest available connection method. Where the Guide says a credential remains in the browser, it is not sent to PeakSync servers.

Stop playback, confirm the device is safe and reachable, then reconnect. Never depend on software as the only physical safety control.

Use the Player latency calibration control to offset device response, then test at a low intensity before normal playback.

Yes. The Player can pair compatible local video and funscript files in your browser without creating a permanent hosted media library.

Open Account, then Tasks, to review your own queued, processing, completed, failed, or canceled work.

Open Account, then Scripts, to review and manage scripts saved to your PeakSync account.

During the trial period, PeakSync provides free credits so you can explore and evaluate the service. After PeakSync officially launches, you will be able to purchase monthly subscription plans that include credits. Check Account > Credits for your current balance and the latest availability.

Not yet. PeakSync is currently in a trial period, and subscription plans are not available. New accounts receive free credits when they register, and PeakSync may issue additional free credits from time to time during the trial. These distributions do not follow a fixed schedule or guarantee a specific amount. Check Account > Credits for your current balance.

No. PeakSync subscriptions are not available during the trial period, so there is no active subscription or recurring subscription charge to cancel or refund. If you notice an unexpected charge that appears to be associated with PeakSync, contact Support and include the transaction reference. Do not include payment credentials or other sensitive financial information.

Display name and timezone are editable profile fields. The verified account email is not currently an inline profile-edit field.

Use the password recovery action on Login and complete the short-lived email verification flow. PeakSync support will never ask for your password.

The Community page lists the configured Telegram Community, Telegram Updates, and Discord destinations. No other platform is part of the current official directory.

Use community channels to report bugs, request feature improvements, and take part in other general discussions. Use Contact Us or support email for account, privacy, security, or request-specific help.

Signed-in customers can use Contact Us. Anyone can email support@peaksync.net. The first-response target is within two business days.

Never send passwords, authentication tokens, device credentials, private media, private video URLs, or other sensitive content.